Our Service Packages – Peony & Tulip Experiences
We offer two thoughtfully curated service packages to best suit your floral preservation needs.
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All of our custom products offer service level packages for your modern-day floral preservation experience. Whether you are looking for a hands-on or relaxed service, we have the package for you.
The Peony Experience is designed for individuals looking for extra communication during the preservation process, while our Tulip Experience complimentary and designed for those only looking for communication when necessary.
**Unless otherwise purchased at checkout, the Tulip Experience will be automatically assigned to each product purchased.**
These service levels are effective as of August 18, 2022. Updated March 13, 2023.
Peony Experience (Tier Two)
The Peony Experience is an all-encompassing, customer experience that will enable constant communication between the Design and Client Relations Team, for a finished preservation piece(s), customized to your desires.
This package includes a more hands-on preservation experience. What to expect:
- A one-on-one consultation with our Client Relations Manager
- A call from our Client Relations Team once your bouquet or floral arrangement arrives at our shop
- After the bouquet and florals are professionally pressed, you will be prompted to schedule a virtual or an in-person meeting with our Senior Preservation Specialist to explain what flowers are most important and where they’d like everything to be placed. During this time, you can discuss what you would like to see in your finished product. This is for both frame and resin designs.
- We will send one proof with up to five revisions for any order.
- A photo will be sent of all finalized products before they are shipped out or ready for pick-up.
For More Information
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Tulip Experience (Tier One)
Our signature service, included with all custom orders. Ideal for the client wanting a more relaxed flower preservation experience. With this package, we will always use ONLY your flowers in the finished design(s).
The Tulip Experience includes an optional, virtual or in-person complimentary consultation before ordering your custom preservation piece, access to our client relations team throughout the process, and a notification email of when the order has shipped.
Schedule consultation
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Custom Frame Designs
Custom Resin Designs
Custom Bundle Deals
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